85% of those callers will never call back. They'll call your competitor instead. Here's what that really costs you — and how to fix it today.
The data
Home service companies miss up to 62% of inbound calls. Professional services miss 54%. Retail misses 48%. The devastating part: 85% of people who reach voicemail will never call back. 62% move directly to a competitor. For businesses averaging $5,000 per customer, missing just a handful of calls per week translates to tens of thousands in lost revenue monthly.
— Invoca / Dialzara Analysis42% of SMBs estimate they lose at least $500 every month to missed calls alone. Annually, that compounds to over $126,000. And that's a conservative estimate — it doesn't account for the referrals and lifetime value lost when those customers go elsewhere. An AI receptionist that responds in seconds costs less than one missed call per month.
— Ambs Call Center / Dialora Research98% of consumers search online to find local businesses. 46% of all Google searches have local intent. Yet the average local SME website converts at only 2.1%. Professional service sites? Just 1.1%. The culprit: no live chat, no online booking, no instant response. Customers land on your brochure site, see a phone number and a contact form, and bounce to the competitor who lets them book online in 30 seconds.
— BrightLocal / RoastMyWeb BenchmarksWhen someone calls a pressure washing company and gets voicemail, then calls a second company and receives an instant text with a quote link, the decision is made. The second company wins — not because of better service or lower prices, but because they met expectations for a modern experience. Companies using automation operate with 22% lower costs. 75% of organizations view automation as essential for competitive advantage.
— ShipStation / Kissflow 2025Businesses in the local 3-pack get 126% more traffic and 93% more actions. 28% of local searches lead directly to a purchase. 88% of smartphone local searchers visit or call within a day. Most service businesses have unoptimized Google profiles, inconsistent business data across directories, and zero schema markup — handing these high-intent customers to competitors who do.
— SeoProfy / SagaPixelThe solution
Never miss another call. AI answers, qualifies, and books appointments 24/7 — via phone, text, and web chat. Costs $0.50/interaction vs $15-25 for phone staff.
Let customers book instantly, request quotes, and get confirmations — all automated. No phone tag, no callbacks, no lost leads.
Optimized Google Business profile, schema markup, and automated review requests that get you into the 3-pack and keep you there.
Free strategy call. We'll calculate exactly how much missed calls are costing you — and build the system to capture every one.